Shipping Policy

Purchaser will be given the choice of shipping methods at time of checkout. All shipments are sent requiring a signature at delivery unless otherwise specified and are FOB Teradek, Irvine CA. International delivery speed may vary due to customs delays.  Payment of taxes and duties are the responsibility of the recipient. Teradek is not responsible for shipping delays caused by weather or other delays imposed by third party shipping companies at time of shipment. Please refer to the provided tracking information for accurate delivery times.

Free U.S. Ground Shipping only valid for the continental 48 States. Excludes Alaska, Hawaii, Puerto Rico and the other U.S. territories. 

Holiday Shipping

Please note that on the days we are closed, orders will not ship & customer support will not be available. Due to a combination of Increased Holiday Orders and COVID-19, we have been experiencing delays with our standard methods of shipping. Please allow additional time for processing, tracking updates, and product delivery. You will receive a confirmation email once your order has been shipped.We are working closely with our shipping carriers to get your orders out as quickly and safely as possible!

Teradek 2020 Holiday Calendar

Learn how our carriers are responding to Covid-19 and Holiday Shipping Delays

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